Privacy
Policy

Kenneth Froom Tours, Inc. ("Kenneth Froom Tours," "KFT," "Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide through our website, travel services, casino and cruise programs, forms, telephone communications, text messages, email communications, and other interactions with us.

This Privacy Policy explains the types of information we may collect, how we use and disclose that information, and the choices and rights that may be available to you.

Information We Collect

We may collect personal information when you visit our website, create or submit a player profile, request a quote, inquire about a cruise or casino offer, book or participate in a trip, communicate with one of our representatives, subscribe to communications, or otherwise interact with Kenneth Froom Tours.

Depending on your interaction with us, this information may include your name, date of birth, mailing address, email address, telephone number, travel preferences, requested destinations, preferred travel dates or timeframes, cruise line preferences, casino information, casino or loyalty account numbers, casino host information, gaming and play history, game preferences, average wager or bet information, average casino time, previous or current offers, trip history, booking information, payment or transaction information when applicable, information you voluntarily provide to our agents, and communications between you and Kenneth Froom Tours.

When you use our website, we may also automatically collect certain technical information, including your IP address, browser type, device type, operating system, pages viewed, referring website, approximate geographic location derived from your IP address, and information about how you interact with our website.

How We Use Your Information

We may use the information we collect to respond to inquiries and quote requests; create and maintain player or customer profiles; evaluate casino play history and qualification for available offers; identify casino, resort, or cruise opportunities that may be appropriate for you; communicate with casinos, cruise lines, resorts, travel providers, and other parties as necessary to research or arrange requested travel or offers; process reservations and transactions; provide customer service; communicate regarding existing or potential trips, reservations, promotions, or offers; verify information provided to us; maintain records of trips and customer relationships; improve our website, services, and customer experience; protect our systems and prevent fraud or misuse; comply with legal, regulatory, licensing, and contractual requirements; and otherwise operate Kenneth Froom Tours.

We may also use information to personalize the offers and travel opportunities presented to you based on your preferences, prior travel, gaming history, and other information you have provided.

Casino and Gaming Information

Because Kenneth Froom Tours specializes in casino-related travel and complimentary or discounted casino offers, you may voluntarily provide information relating to your casino activity.

This may include casino loyalty or player account numbers, casino host information, gaming history, average bets or wagers, average daily casino activity, game preferences, and casino or cruise offers you have previously received.

We use this information to evaluate potential offers, communicate with participating properties or travel providers when appropriate, verify eligibility, and provide services requested by you.

We do not sell your casino or gaming information.

How We Share Information

We do not sell your personal information.

We may disclose information when reasonably necessary to provide the services you request. This may include sharing appropriate information with cruise lines, casinos, resorts, hotels, transportation providers, tour operators, travel suppliers, booking providers, payment processors, technology providers, website hosting providers, email and communications providers, professional advisers, and other service providers assisting Kenneth Froom Tours.

We may also disclose information when required by law, regulation, court order, subpoena, licensing authority, governmental request, or when reasonably necessary to protect our rights, customers, employees, business, systems, or property.

Service providers receiving information on our behalf are expected to use it only for appropriate business purposes and in accordance with applicable law.

SMS and Text Messaging Privacy

If you provide your mobile telephone number and consent to receive text messages from Kenneth Froom Tours, we may use your number to send communications relating to inquiries, customer service, trips, reservations, requested offers, account matters, or other communications for which you have provided consent.

Mobile information will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

Text messaging originator opt-in data and consent information will not be shared with any third parties, except vendors or service providers that assist us in delivering text messages and are acting on our behalf, or where disclosure is required by law.

Consent to receive text messages is not a condition of purchasing services from Kenneth Froom Tours.

Message frequency may vary. Message and data rates may apply depending on your wireless carrier and service plan.

You may opt out of receiving text messages at any time by replying STOP to a message. You may reply HELP for assistance or contact Kenneth Froom Tours directly.

Opting out of text messages does not prevent us from communicating with you through other methods when necessary to service an existing reservation, respond to an inquiry, or otherwise conduct business with you.

Email Communications

If you provide your email address, we may use it to communicate with you regarding inquiries, travel opportunities, casino or cruise offers, reservations, customer service matters, or other services.

Where required, you may unsubscribe from promotional email communications by using the unsubscribe option contained in the message or by contacting us directly.

You may continue to receive non-promotional communications that are necessary to respond to your requests or service an existing customer relationship.

Cookies and Website Technologies

Our website may use cookies, analytics technologies, log files, and similar technologies to operate the website, remember preferences, understand how visitors use the site, improve functionality, measure website performance, and help protect against fraud or misuse.

These technologies may collect information such as browser type, device information, IP address, pages visited, time spent on the website, referring website information, and interactions with website features.

You may configure your browser to block or delete certain cookies. Some portions of the website may not function properly if cookies are disabled.

Payment Information

When payments are required, payment information may be processed by third-party payment processors or financial institutions.

Kenneth Froom Tours may receive transaction information necessary to maintain appropriate business and reservation records. Payment processors maintain their own privacy and security practices, and their handling of payment information may be governed by their respective privacy policies.

Data Security

Kenneth Froom Tours uses reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.

However, no method of electronic transmission, Internet communication, or data storage can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security of information transmitted to or maintained by us.

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain customer and travel records, fulfill the purposes described in this Privacy Policy, comply with legal or regulatory obligations, resolve disputes, prevent fraud, and enforce our agreements.

Retention periods may vary depending on the nature of the information and our legal, regulatory, operational, and business requirements.

Your Privacy Rights

Depending on where you reside and applicable law, you may have certain rights concerning your personal information. These may include the right to request access to personal information we maintain about you, request correction of inaccurate information, request deletion of certain information, obtain information about the categories of personal information we collect or disclose, or opt out of certain uses of personal information where required by law.

These rights may be subject to legal exceptions, identity verification requirements, record-retention requirements, and other limitations permitted by applicable law.

To submit a privacy request, contact Kenneth Froom Tours using the information provided below.

California Privacy Notice

California residents may have additional privacy rights under applicable California privacy laws.

Kenneth Froom Tours does not sell personal information for monetary compensation.

Where applicable, California residents may request information regarding personal information collected about them and may request access, correction, or deletion, subject to applicable exceptions and legal requirements.

Kenneth Froom Tours will not discriminate against an individual for exercising privacy rights provided by applicable law.

Third-Party Websites and Travel Providers

Our website and communications may contain links to websites operated by casinos, cruise lines, resorts, travel providers, social media platforms, or other third parties.

Kenneth Froom Tours does not control the privacy practices of these third parties. Information you provide directly to another company is governed by that company's privacy policy and practices.

We encourage you to review the privacy policies of third-party websites and service providers before providing personal information.

Children's Privacy

Our website and services are not directed toward children under 13 years of age, and we do not knowingly collect personal information directly from children under 13 through our website.

If we become aware that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete it as required by applicable law.

Business Transfers

If Kenneth Froom Tours is involved in a merger, acquisition, reorganization, financing, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law and appropriate protections.

Changes to This Privacy Policy

Kenneth Froom Tours may update this Privacy Policy periodically to reflect changes to our practices, services, technologies, or legal requirements.

Any revised Privacy Policy will be posted on this page with an updated effective date. We encourage you to review this page periodically for changes.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise an applicable privacy right, please contact:

Kenneth Froom Tours, Inc.
4425 Military Trail, Suite 107
Jupiter, FL 33458

Phone: (800) 869-9868
Email: ken@kenfroomtours.com
Website: https://kenfroomtours.com (opens in a new tab)