A live agent, every time
Call or write and you reach Ken's hand-selected staff — casino specialists who know your play, your preferences, and your favorite properties by heart.
Kenneth Froom Tours, Inc. · Est. 1982
Lavish complimentary casino trips and VIP cruises for players at every level. We verify your play, negotiate your comps, and hand you an itinerary where everything is already taken care of — the old-school way, by phone.
Talk to a live agent — (800) 869-9868 or (561) 744-1990
Comps Explained
New to casino comps? Here's how play turns into rooms, dining, free play, and travel.
Have you ever wondered why a casino would pay for someone’s hotel, airfare, meals, or transportation just to come gamble?
That’s basically how casino junkets work.
A casino junket travel agency partners with casinos and brings them players who are expected to gamble a certain amount during their stay.
Instead of focusing only on whether a player wins or loses, casinos calculate something called ‘theoretical loss.’
Theoretical loss estimates how much the casino expects to earn from a player over time based on their average bet, how long they play, how many bets they make, and the house advantage of the game.
For example, someone betting $200 a hand for several hours may be worth significantly more to the casino than someone betting $25 occasionally.
Because the casino expects to make money from that gambling activity over the long run, it may give part of that expected revenue back to the player as comps.
Those comps can include free hotel rooms, airfare reimbursement, meals, transportation, resort credits, free play, or VIP experiences.
The junket agency acts as the middleman. It finds qualified players, arranges the trip, and works with the casino to track whether the player meets the agreed gambling requirements.
Importantly, a player usually doesn’t have to lose money to earn the comps. Someone could actually win during the trip and still qualify, as long as they provide the required amount of casino play.
Think of it like customer acquisition: the casino is willing to spend money getting a valuable gambler through the door because, statistically, the casino expects to make that money back over many trips and many players.
That’s why casino junkets can offer surprisingly expensive trips — the vacation isn’t really free. Your gambling activity is what makes the deal valuable to the casino.
The Ken Froom Difference
Call or write and you reach Ken's hand-selected staff — casino specialists who know your play, your preferences, and your favorite properties by heart.
We verify your casino history and negotiate directly with hosts at 95 partner properties — rooms, food & beverage, free play, and courtesies you'd never get at the front desk.
Rooms, cabins, flights, transfers, dinner reservations, show tickets — one conversation with us and the whole trip simply falls into place. You just show up and play.
The Network
From the Las Vegas Strip to Atlantic City, Tunica to the islands — Aruba, the Bahamas, Punta Cana and beyond. Wherever you like to play, chances are we already know the host.
Current Promotions

Offer ends November 30, 2026
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Call for details about Sample Promotion — Replace Me — call (800) 869-9868In Their Words
Rated 5 out of 5 stars
Thanks to Seth for the great support and help! He helped our group of 8 of us and saved us at least 10k over all. His communication with us is excellent.
Rated 5 out of 5 stars
I am on my first cruise with Ken Froom Tours and am having a great time. Ken is very engaged with his guests and I’m having a terrific time!!
Rated 5 out of 5 stars
My wife and I have used KenFroomTours many times we’ve never had a problem. Rita has always looked after us and always on top of things. We cruise at least once a month if not twice. I recommend this company for all your travel needs.