You do not need to prepare anything to call us, but a few details help our specialists move faster.
- The casinos where you have played recently
- Your player's club account numbers for those casinos
- The name of your casino host, if you have one
- Roughly what you play and for how long
- Where and when you would like to travel
If you would rather not send account numbers by email, call us instead. A live agent will answer.
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